{"id":3816,"date":"2023-12-28T23:44:25","date_gmt":"2023-12-28T22:44:25","guid":{"rendered":"https:\/\/seenet-securite.fr\/?p=3816"},"modified":"2024-02-01T15:21:40","modified_gmt":"2024-02-01T14:21:40","slug":"la-facturation-est-beaucoup-plus-simple-et-rapide","status":"publish","type":"post","link":"https:\/\/seenet-securite.fr\/en\/la-facturation-est-beaucoup-plus-simple-et-rapide\/","title":{"rendered":"\u00abBilling is now 2 to 3 hours a month\u00bb.\u00bb"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1372.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p style=\"text-align: center;\"><span style=\"color: #000000;\">Testimony gathered from <strong>Fabrice Raux<\/strong> and <strong>Soukeyna Mbaye (Senef expert).<\/strong><\/span><\/p>\n<p style=\"text-align: center;\"><iframe class=\"lazyload\" title=\"YouTube video player\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27760%27%20height%3D%27425%27%20viewBox%3D%270%200%20760%20425%27%3E%3Crect%20width%3D%27760%27%20height%3D%27425%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/www.youtube.com\/embed\/if0fvTlxrR8?si=exN_FqamGcA9aj1I\"width=\"760\" height=\"425\"  frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\"><\/span><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\"><\/span><\/iframe><\/p>\n<h4><span style=\"color: #449fc3;\">Introduce yourself: name, position and mission, and present your company: business, number of employees, year founded, location...<\/span><\/h4>\n<p><span style=\"color: #000000;\"><strong>FR :<\/strong> Fabrice Raux, Managing Director of ORIA SERVICE.<\/span><\/p>\n<h4><span style=\"color: #449fc3;\">Introduce yourself: name, position, mission and present Progiclean<\/span><\/h4>\n<p><span style=\"color: #000000;\"><strong>SM :<\/strong> Soukeyna Mbaye, Delivery and Training Project Manager at SENEF for 3 years, in charge of helping our customers deploy our Web and Mobile solutions, including Progiclean, in their companies.<\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>FR :<\/strong> ORIA SERVICE is a company I created in 2002. <\/span><span style=\"color: #000000;\">We specialize in cleaning condominiums and offices. <\/span><span style=\"color: #000000;\">We are based in Boulogne-Billancourt in the Hauts de Seine department and employ 30 people. <\/span><span style=\"color: #000000;\">We work on nearly 150 sites throughout the IDF region. <\/span><span style=\"color: #000000;\">We've been working with Progiclean since March 2022.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h4><span style=\"color: #449fc3;\">What's special about your business?<\/span><\/h4>\n<p><span style=\"color: #000000;\"><strong>FR :<\/strong> With nearly 150 sites, route planning is a key challenge. <\/span><span style=\"color: #000000;\">We need to know at all times which agent is working on which site.<\/span><br \/>\n<span style=\"color: #000000;\">With Progiclean's planning tool, we can consult planned daily, weekly and monthly interventions, and inform each of our customers if necessary. <\/span><span style=\"color: #000000;\">Progiclean makes it easy to find an available employee to replace an employee due to illness or paid leave.<\/span><br \/>\n<span style=\"color: #000000;\">Last but not least, scheduling a last-minute TE is simplified with a search for availability by time slot and geographical area.<\/span><\/p>\n<h4><span style=\"color: #449fc3;\">What actions do you take on a daily basis to plan your business?<\/span><\/h4>\n<p><span style=\"color: #000000;\"><strong>FR :<\/strong> On a day-to-day basis, we create estimates. We invoice for exceptional work, and from a human resources point of view, we validate and monitor employment contracts.<\/span><\/p>\n<h4><span style=\"color: #449fc3;\">How did you go from using software to using Progiclean?<\/span><\/h4>\n<p><span style=\"color: #000000;\"><strong>FR :<\/strong> We didn't have any software before switching to Progiclean. <\/span><span style=\"color: #000000;\">We worked the old-fashioned way, with Excel spreadsheets, Word documents and a good dose of organization and courage. <\/span><span style=\"color: #000000;\">ORIA SERVICE had reached a critical size, and it was high time for us to equip ourselves with business software to centralize all the company's information.<\/span><\/p>\n<h4><span style=\"color: #449fc3;\">What changes have you seen with Progiclean? What did you think of it?<\/span><\/h4>\n<p><span style=\"color: #000000;\"><strong>FR :<\/strong> First change: time savings. For example: before Progiclean, invoicing took us 3 to 4 days a month; since Progiclean, it's 2 to 3 hours a month. <\/span><span style=\"color: #000000;\">The second change is the automatic centralization and prioritization of information. With Progiclean, nothing is lost and everything is found.<\/span><\/p>\n<h4><span style=\"color: #449fc3;\">What support did you receive when setting up Progiclean?<\/span><\/h4>\n<p><span style=\"color: #000000;\"><strong>FR :<\/strong> Soukeyna provided us with face-to-face and remote support during the deployment phase. This phase lasted around 3 months.<\/span><br \/>\n<span style=\"color: #000000;\">Soukeyna Mbaye: We have a well-established onboarding process that begins after signature. We support our customers in entering and configuring the software, right through to training on our tools. Our process is adaptable, and can be carried out face-to-face or remotely, depending on the needs of each customer and their organization.<\/span><\/p>\n<h4><span style=\"color: #449fc3;\">How does Progiclean currently support you?<\/span><\/h4>\n<p><span style=\"color: #000000;\"><strong>FR :<\/strong> At present, we have an after-sales service platform (JIRA) that responds to all our requests, with follow-up and incident management.<\/span><br \/>\n<span style=\"color: #000000;\">If necessary, Soukeyna is always available to provide a solution.<\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>SM :<\/strong> Our support teams take over from there. We work with ticketing software. But we also have a hotline, a structured tool for tracking individual customer requests.<\/span><\/p>\n<h4><span style=\"color: #449fc3;\">Can you explain the latest developments?<\/span><\/h4>\n<p><span style=\"color: #000000;\"><strong>FR :<\/strong> For our part, we are finalizing the deployment of the MOBICLEAN solution, which is a dedicated application for employees, with geolocalized clocking-in on each work site, mission reports and on-site incident reports.<\/span><\/p>\n<h4><span style=\"color: #449fc3;\">What are the main advantages\/benefits of working with Progiclean?<\/span><\/h4>\n<p><span style=\"color: #000000;\"><strong>FR :<\/strong> Progiclean is a software package that provides a complete, reliable solution, with ongoing upgrades as our business evolves.<\/span><\/p>\n<h4><span style=\"color: #449fc3;\">What would you say to companies hesitating to launch Progiclean?<\/span><\/h4>\n<p><span style=\"color: #000000;\"><strong>FR :<\/strong> Don't hesitate to take the plunge with Progiclean and ensure your digital transition.<\/span><br \/>\n<span style=\"color: #000000;\">Soukeyna Mbaye: Don't hesitate, whatever happens, we'll be there to support you through the digital transition.<\/span><\/p>\n<h4><span style=\"color: #449fc3;\">Can you give me 3 words that define Progiclean?<\/span><\/h4>\n<p><span style=\"color: #000000;\"><strong>FR :<\/strong> Fluidity, ergonomics, efficiency.<\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>SM :<\/strong> Support, Availability, Centralization<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[30],"tags":[],"class_list":["post-3816","post","type-post","status-publish","format-standard","hentry","category-temoignages-clients"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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